You built your clientele one cut at a time.

You don't need a marketplace to find new clients. You need a system that handles everything else — so the chair stays the priority. SupportFlow answers WhatsApp and voice in your tone, keeps a real profile for every regular, and nudges loyal customers back when their visit pattern breaks.

Three things SupportFlow does for your shop

Click into the one that costs you the most time.

Bookings

Book on autopilot

WhatsApp and voice bookings answered for you, in the tone you trained in the wizard — against your existing diary.

Customer profiles

Know your loyal customers

A real profile for every regular, keyed to the phone number. History, preferences, lifetime value, last note — without a CRM and without an app.

Retention

Win back churning customers

Cadence detection per regular plus automated retention nudges in your tone — so a drifting customer doesn't become a lost one.

What changes for a solo pro

Evenings come back

WhatsApp at 11pm gets answered for you, in your tone. Missed calls become voice-handled bookings. The diary fills itself while you're on the chair.

Every regular gets a real profile

Visit history, preferences, lifetime value, last note — keyed to the phone number. No CRM to log into. No app for the customer to download.

Loyal customers stay loyal

Cadence detection catches the regular slipping away — fortnight customer, gone for a month — before they're a lost customer. The retention nudge fires on rules you set once.

Live in one session

The setup wizard captures your tone, your pricing, your reschedule rules, your new-customer discount. By the end of the session, the agent is live.

Phone number is the auth

Customers reschedule by texting. The phone number authenticates them. No login. No download. No password reset at 7am.

Sits on your existing diary

Google Calendar or Apple Calendar — both ways. SupportFlow doesn't ask you to switch.

Features built for this

The capabilities behind the day-to-day.

Cadence detection

Per-regular visit cadence model. Alerts when the pattern breaks.

Calendar sync

Two-way sync with Google and Apple Calendar — your diary stays where it is.

Customer profiles

Real profile per regular, keyed to the phone number — visits, preferences, lifetime value, notes.

New-customer discount flow

Configurable first-visit discount, applied conversationally on the first booking from a new phone number.

Phone-auth reschedule

Customers reschedule by texting — phone-number authentication, no login or app.

Retention nudges

Automated retention nudges in your tone — discounts and check-ins, on rules you set once.

Setup wizard

One session configures tone, pricing, discounts, and reschedule rules. Agent is live by the end.

Tone-of-voice trainer

Captures your shop's tone in one wizard step. Agent mirrors it on every channel.

Voice booking agent

Phone bookings handled by the same agent as your WhatsApp — same logic, same tone, same diary.

WhatsApp booking agent

Bookings on WhatsApp, answered in your shop's tone — against your existing diary.

Take the diary off your hands.

A 20-minute demo, in your shop's tone.