Bookings
Bookings answered for you. In your shop's voice.
WhatsApp pings at 11pm. The phone rings while you're mid-fade. SupportFlow answers both — in the tone you trained it on — and books against your existing diary while you stay on the chair.
The reality
The second job lives in your DMs. And on every call you miss.
An established pro is doing two jobs. The first one is the craft — six days a week, behind the chair, paid for that one. The second is the diary. 11pm WhatsApps. Missed calls. The regular who texted on Sunday and never got a reply. The number nobody pays you for. Most shops handle it with a notebook, three apps, or a "we'll get back to you" auto-responder that costs them the booking.
What changes with SupportFlow
An agent that talks the way the shop talks.
SupportFlow answers WhatsApp and voice in the tone you trained in the wizard. Not a chatbot. Not free-text chat. A structured booking flow that sounds like the shop — books the appointment against your diary, takes a deposit if you set that rule, and confirms by text. You only see the conversations that actually need you.
How bookings on autopilot works
One inbox — WhatsApp and voice
Incoming WhatsApp messages and phone calls land in one place. The agent picks up first; you only see the conversations that need a person. Voice fallback catches the call when a customer phones instead of messaging.
The agent in your tone
The wizard captures how your shop talks. Sample turns of phrase, banned words, what to do when a customer is rude. The agent mirrors it — every booking confirmation sounds like you wrote it. No drift, because it's structured.
Sits on your existing diary
Two-way sync with Google Calendar and Apple Calendar. The agent reads availability from the diary you already use, and writes the booking back. No replatforming. No second source of truth.
What changes when bookings run on autopilot
- 11pm DMs handled — not by you, not by a generic auto-reply
- Missed calls become voice-handled bookings
- The agent sounds like the shop, not like a SaaS
- Your existing Google or Apple Calendar stays the system of record
Features that deliver this
Hear the agent in your shop's voice.
A 20-minute demo. We'll set up the tone in real time and walk through a live booking.