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Ask us anything. A real person replies.
Not sure it fits your shop, or stuck in setup? Message us. Most answers are below.
What owners ask before downloading
Four steps on your phone, as little as 5 minutes. Download, add your shop, set your rules, connect your WhatsApp Business.
No. They book on WhatsApp, the QR code at your door or your own booking page. The loyalty card sits in their Apple Wallet.
Yes, if it's a WhatsApp Business number. You connect through Meta's sign-in, and your number, name and profile stay yours. On personal WhatsApp? Move to Business first.
No. It only offers times someone is genuinely free. Nothing lands on another booking, in a lunch break or after closing.
It passes the chat to you. Same if someone asks for a person or sounds unhappy.
It learns each regular's rhythm, like the fortnightly fade or the gel set every three weeks. When one goes quiet, the AI sends a WhatsApp check-in.
Marketplaces list you next to rival shops and can take up to 20–30% commission. Support Flow is one monthly price, 0% commission. Your clients stay yours.
No. Keep it for new faces. Move your regulars to your own WhatsApp and booking page, with no commission and no rival shops on screen.
Solo is £39 a month for one chair. Shop is £79 for two to six staff. Multi-Shop is £149 for more than one shop. Free trial, cancel anytime.
Ready to start?
Built for the chair. Not the desk.
Start your 14 day free trial today. Keep your phone in your pocket, fill your diary on WhatsApp, and own your client community for good.