Industries
Busy Saturday. Every walk-in stays.
Walk-ins scan the poster, see an honest wait and get a WhatsApp when a desk is free. Clients download nothing.
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Sat 26 Sep · Polished Nail StudioSophie gets a WhatsApp when a desk is free
The reality
Three-week regulars drift quiet.
A gel client slips from three weeks to five while you're mid-set. Meanwhile walk-ins see a full salon and keep walking.
What changes with Support Flow
It learns the cycle and answers WhatsApp.
It books only when a tech is free and checks in when a regular goes quiet. A £35 infill every three weeks is about £595 a year; keep one and Solo (£468) is paid for.
What a normal week looks like
On a busy day 1
"Same as last time but in red"
Her profile shows last visit's note and photo. Same shape, red this time, booked on WhatsApp.
On a busy day 2
Busy Saturday, walk-ins still stay
She sees a 25 minute wait, joins the queue and pops to the shops until her turn.
On a busy day 3
Three weeks becomes five
She shows as at risk. The AI sends a WhatsApp check-in, and she books her infill.
One kept regular pays for your year.
14 day free trial. Set up in as little as 5 minutes. No commission on any booking.
What changes at the front desk
Cycle regulars stay on cycle
A three-week gel client and an occasional visitor are judged on their own rhythm.
Preferences carry across the team
Visit notes, spend and photos on her profile, whichever tech she sees.
Walk-ins show up in the figures
Each walk-in becomes a normal appointment, so you see the revenue.
Fewer no-shows
Up to two WhatsApp reminders, and deposits into your own Stripe account.
Features that make it real
The capabilities every shop in this trade leans on.
Built for everyone in the shop
See Support Flow from the chair and from the front desk.
Ready to start?
Keep walk-ins and gel regulars coming.
Free trial. From £39 a month. No commission on any set.