SupportFlow

    Customer profiles

    Every regular gets a real profile — visit history, preferences, lifetime value, and the last note you left. Keyed to the phone number. No login for the customer; no CRM for you.

    Phone-keyedNo loginCarries across staff

    Visit history in plain English

    Every visit lands on the timeline with the service, the price, the pro who cut, and the note left at the end. A glance gives you what most booking systems hide three clicks deep.

    Visit history in plain English

    Lifetime value, not just last booking

    The profile rolls up everything the regular has spent — across services, across pros, across reschedules. A six-week regular looks different from a once-a-year visitor at a glance.

    Lifetime value, not just last booking

    Notes that don't get lost

    Add a note after a cut — 'wedding in October, wants it longer through summer' — and it sits on the profile the next time the customer books. Whether they book with you or with another pro in the shop, the note travels with them.

    Notes that don't get lost

    See a real-shop profile

    20-minute demo, sample data shaped like an established shop's regulars.